Documentation for End Users
Baecore Group provides clients multiple options when purchasing training materials. From detailed training manuals to quick reference desktop procedures, we will tailor your training materials to be consistent with your processes.
Desktop procedures are a quick guide for staff supporting them in completing their day to day activities. These are useful for staff that have been trained however need support to take their training and apply it to their work or for newly hired staff members to use while they come up to speed.Good procedure references ensure that process knowledge isn’t lost when individual team members leave or change positions. For most organizations having the resources and time for internal personnel to design and create procedures is challenging. Baecore Group provides clients multiple options when purchasing training materials. From detailed training manuals to quick reference desktop procedures, we will tailor your training materials to be consistent with your processes. Baecore Group can help by creating guides to support your staff.
Training manuals are designed to give your team an understanding of new policies, how they relate to process steps in a new software implementation. system and how to complete activities in the system. Unlike desktop procedures that explain “what” to do to complete tasks, training materials help your team understand “how” those steps help them get things done and “why” they need to be done that way, allowing them to have an understanding of how the system works and make them more independent when using the software or system. Our experienced peronnel will work with you to tailor your training manuals to your organization’s needs.
Policy and Procedures
Customers reviewing process for improvement or making changes to improve efficiencies find existing documentation may be outdated or non-existent. When working with Baecore Group for process improvements we can document the outcome thus providing policies and procedures consistent with staff practices that are in alignment with local ordinances.
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Baecore Group is a unique public sector solutions firm. We specialize in working with local governments.
We welcome you to call or complete the form to the left and one of our specialists can assist in answering your questions.
1425 W. Schaumburg Rd.
Schaumburg, IL 60194
Our personnel are local government specialists. We are dedicated professionals that can bring knowledge, experience, and perspective gained from working exclusively in the public sector across a variety of organizations and throughout all departments.
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