Training materials are designed to give your team an understanding of new policies and how they relate to process steps in a new software implementation. Unlike desktop procedures that explain “what” to do to complete tasks, training materials help your team understand “how” those steps help them get things done and “why” they need to be done that way. This allows them to have an understanding of how the system works and make them more independent when using the software or system. Our experienced consultants will work with you to tailor your training manuals to your organization’s needs.
Desktop procedures are a quick guide for staff to support them in completing their day to day activities. These are useful for staff that have been trained on a new system and need support to take their training and apply it to their work or for newly hired staff members to use while they come up to speed. Good procedure references ensure that process knowledge isn’t lost when individual team members leave or change positions. Having the resources and time for internal personnel to design and create desktop procedures is challenging for any organization. Let Baecore Group help by creating guides to support your staff.
Policy & Procedure Documentation
Customers reviewing processes for improvement or making changes to improve efficiencies find existing documentation may be outdated or non-existent. When working with Baecore Group for process improvements we can document the outcome thus providing policies and procedures consistent with staff practices that are in alignment with local ordinances.
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Baecore Group is a unique public sector consulting firm. We specialize in working with local governments.
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1425 W. Schaumburg Rd.
Schaumburg, IL 60194
Our consultants are local government specialists. We are dedicated professionals that can bring knowledge, experience, and perspective gained from working exclusively in the public sector across a variety of organizations and throughout all departments.
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